I found an article today that was published in an internet magazine around 5-6 years ago. I was asked about finding the perfect Internet Provider…

Moving the goalposts

Having said this, ISPA membership is not the be all and end all, and an ISP can still be the mutt’s nuts without being a member – and a member can still cause massive headaches for its customers. This was the case for .net reader Sam, when she discovered that the goalposts were slowly starting to move, where her ISP was concerned.

“Until 1 November 2002, I’d been with BT Anytime for two years. It was priced at £14.99 a month for unlimited access which gave me peace of mind when I was online – no more having to watch the clock,” Sam tells .net. However the terms and conditions with BT’s Anytime service were changed and eventually the monthly payment was hiked to £15.99 a month, and the time you could spend online was limited to 150 hours a month – after which customers would have to use a pay-per-minute service from BT. Hardly Anytime anymore.

“Immediately I knew I had to find another ISP to avoid all those restrictions,” says Sam. “It would have been like going back to the days of paying per minute, having to watch how much time you spend online for fear of running up a huge bill. I thought about changing to another dial-up ISP until I discovered Freeserve Broadband. Just £79.99 for the self-install equipment and £27.99 a month thereafter. To think that it’s only £12 a month more than BT were charging and now I get high speed, instead of trying to dial up for half an hour to get online – it’s bliss.”

I had to laugh, especially because I seemed perfectly happy to be paying not only £80 for the Speedtouch USB modem…which looked like a green jellyfish, but also £28 per month for 512k broadband! Now I pay £7.50 per month with o2 Broadband for up to 8MB – and of course you get the modem/router thrown in for free, much like you do with most ISP’s thesedays.

Anyone else out there paid what they now realise to be over the odds for 512k broadband? I’m glad that broadband internet is coming down in price when everything else seems to be going up.