Bye bye, Oscar
My beloved iPod touch, Oscar, is going to the Apple Hospital for some emergency surgery. Last night he lost his battle with wi-fi.
I was enjoying a late night browse on Oscar in bed last night when all of a sudden I lost my wi-fi signal. Short drop-outs can happen from time to time so I just waited a few minutes, switched the iPod off and then back on. The wi-fi icon wasn’t in the top left so I went into settings to find the network and join it…but it wasn’t picking up anything, not even my neighbours network which it always puts into my list.
I immediately thought it was a modem issue so I restarted my box. I didn’t think to check my wi-fi on my PowerBook (it was late, I was tired) but it doesn’t hurt to reset the modem occasionally. Once that came back up I still wasn’t able to pick up a thing with Oscar, but no problems at all with wi-fi on my PowerBook, J’s laptop and both our mobile phones. I reset the iPod to see if that would help, but nothing happened. If I stood right close to my modem then one bar would show up next to my network in the list, but it absolutely would not join it, keep throwing the error “unable to join the network” at me. Once I moved away from the modem then it could find no network at all.
I decided to do a factory restore to see if that would sort the issue out, but to no avail. I called Apple Support and within 5 minutes they were sorting out a dispatch note for me and arranging for a courier to come and pick Oscar up within 3 working days to take him away for repair. That was quick and painless, I’m glad to say.
So, I’ll be iPod-less for a little while. This just means that my PowerBook will get more attention when I’m browsing the net in bed as he’s been feeling very left out since the 2.0 software update and apps arrived!
UPDATE: I am not alone, it seems.
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about 2 years ago
Sorry to hear that Oscar is poorly – interesting to see that you are indeed not alone!
I don’t use my Touch much in the house, but I will check the WiFi when I do.
about 2 years ago
Now I’m scared. Thanks for sharing, so if anything weird happens to my Touch (Charlie) I won’t randomly try to fix it myself.
I wish Oscar the quickest of recoveries!
about 2 years ago
Cheers, Jon. Hope your iPod touch is healthy.
Thanks, Craig. I shall pass on your best wishes to Oscar before he leaves for rehab. I hope Charlie will stay well
I got the confirmation e-mail from Apple this evening, outlining what will happen and how I can check the progress online. It says in the e-mail that they are sending me a REPLACEMENT iPod touch. I’m not sure how accurate that is but maybe this is a known hardware failure so they will be issuing me with a new one. I wouldn’t complain about that, obviously, but whatever would I call the new fella?
about 2 years ago
Yesterday I charged up the iPod touch and left it on the desk. Today I got the empty box from UPS so before I put it in I tried to switch the iPod on but it was just a blank screen. After trying a couple of times the battery image came up on the screen showing red – battery right out. Since it was fully charged and hasn’t been touched this is unusual, so it’s dying in many ways. I don’t think they can do anything else except send me a new one.
about 2 years ago
Judging by some of the posts on the Apple Support forums it seems that upgrading to 2.0.1 is what kills wi-fi…
http://discussions.apple.com/thread.jspa?threadID=1657985&tstart=0
http://discussions.apple.com/thread.jspa?threadID=1665197&tstart=0